Darcy B Returns Policy
We want you to be happy with your purchase. If you’re not completely satisfied, you may return your item(s) within 14 days of delivery.
How to Return
- Please contact us at denise@darcy-b.co.uk within 14 days of receiving your order.
- Items must be unused, in their original condition, and with tags still attached.
- Returns should be sent to:
Darcy B
The Hill House, 13 Market Hill
Framlingham
WOODBRIDGE
England
IP13 9AN
Refunds
Once we receive your return, we will process your refund to the original payment method within 5–7 working days.
Please note: original delivery charges are non-refundable.
Exclusions
We cannot accept returns on:
- Personalised or custom-made items.
Questions?
Email us at denise@darcy-b.co.uk and we’ll be happy to help.